Shipping policy

ZIRO currently ship to the following regions with reliable logistics partners:

Destination	Transit Window	Shipping Cost
United States	3-7 business days	1 item: $3.00 | 2+ items: Free
Canada	3-7 business days	1 item: CAD 2.00 | 2+ items: Free
United Kingdom	3-7 business days	1 item: £2.00 | 2+ items: Free
European Union	3-7 business days	1 item: €3.50 | 2+ items: Free

Comprehensive Service Terms

1. Delivery Timeline Calculation

• Commences from shipment confirmation email date

• Excludes:

  • Customs inspection delays

  • Local postal strikes

  • Force majeure events

 

2. Duty & Tax Responsibilities

Pre-paid (DDP):

• All US/UK/EU orders include prepaid import taxes

Recipient-responsible:

• Canada shipments may incur additional:

  • GST/HST (Canada)
    

  • Customs clearance fees

 

3. Order Tracking Protocol

• Tracking numbers auto-emailed within 48hours of dispatch

• Real-time updates via Carrier Portal

 

4. Service Guarantees

• 10 business days delivery SLA for standard shipping

• Lost package claims eligible after 21 business days

• Peak season advisory: Add 20% to stated transit times during:

  • Black Friday to New Year

  • Prime Day promotions

 

Regional Specifics

European Service Scope

Covers all 27 EU member states including:

• Core markets: Germany, France, Italy, Spain

• Extended coverage: Sweden, Poland, Netherlands

Remote Area Handling

• Alaska/Hawaii/Puerto Rico/Guam/U.S. Virgin Islands: Stop delivery

• Canadian Territories: +5 business days

• EU Outlying Regions: +2-4 business days