• ±0.02mm (industry standard: ±0.05mm), ensuring consistent extrusion.

• Use a Dryer Box (45°C for 4-6 hours) or a food dehydrator.

• Nozzle: Hardened steel
• Temperature: 210-220°C
• Speed: ≤40mm/s

• Direct Purchase: Visit www.ziro3d.com, select your products, and complete checkout.
• Bulk Orders: Email requirements to buyfilament@ziro3d.com for a customized quote.

We offer:

• 48-Hour Replacement Guarantee: Send photos to support@ziro3d.com.
• Full Refund Option: Unopened spools within 30 days.

• Retail Orders: No MOQ – purchase as few as one spool.
• Custom Formulations: MOQ 100kg for tailored colors or properties.

• Use our Order Tracking Portal and enter your order number and email for real-time updates.

• Academic Discount: Register with a .edu email for 15% off your first order.
• Corporate Program: Annual purchases over 500kg qualify for VIP pricing and priority technical support.

Standard Order: Shipment within 24 hours (Canada / Europe / North America warehouses).

• UK: 5-7 business days (from UK warehouse).
• US: 5-7 business days (from US warehouse).
• CA: 5-7 business days (from CA warehouse).

• Free Shipping: Enjoy complimentary standard shipping to the United States, Canada, and the United Kingdom on orders of two or more items.
• DDP Included: No hidden import taxes – prices shown are final.

• Each spool is vacuum-sealed with desiccant. Contact support@ziro3d.com within 48 hours of delivery for a free replacement if packaging is compromised.

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• Unopened Products: Full refund within 30 days.
• Opened Products: Exchange only for quality issues (≥50% filament remaining).

• Steps: Submit a return request on our website → Receive an RMA code → Ship the product to our warehouse → Refund processed within 3-5 business days.

• Quality Issues: ZIRO provides a prepaid shipping label.
• Non-Quality Issues: Customer responsible for return costs.

• Refunds are processed within 24 hours of receiving returned items. Allow 3-7 business days for bank processing.